FAQ Giclée Printing

About Giclée Printing & Stretching Canvas

Canvas Stretching Frequently Asked Questions

Q1: What is so special about a canvas print?

The natural texture, depth and brilliance of a canvas print is wonderful and the print reflects light in different directions as opposed to a regular flat print. Canvas doesn't need to be framed with protective glass so the image can be seen clearly without bothersome glares and finally, Canvas prints are tougher and far more durable than paper prints.

Q2: What is gallery wrap?

Gallery wrap is the process of wrapping the printed canvas around a wooden/custom-made stretcher bar frame. The image is wrapped around the frame for a clean modern look. Floater frames can also be used with gallery wraps to add an extra element of sophistication.

Q3: Will the colours on my canvas print be the same as what I see on my monitor?

We do our best but unfortunately, we cannot guarantee an exact colour match as on-screen colours will vary depending upon your monitor settings.

Q4: Can I get a print on canvas without a frame?

Not a problem. We can print out just the canvas and roll it up to send to you.

Q5: Can I see a preview of the canvas before it is printed?

We do not send previews to our customers simply because everyone’s computer is different but we can do a test strip of a few sections.

Q6: What is the difference between standard and Museum gallery wraps?

Our standard canvases are mounted on 3/4-inch stretcher bars and are ideal for framing. Our Museum gallery wrapped canvases are mounted on thick 1-3/8” or 2-3/8” inch stretcher bars. Museum gallery wrapped pieces are generally displayed without frames.

Q7: Do you do multi panel canvas prints/frames?

Yes, for Multi-Panel Canvas orders please contact us providing the details and the original artwork/photo. If you are familiar with a photo editing software you can create different files for each panel and upload one by one otherwise send us the photo by email with the details and we continue from there.

Q8: Can you write some words (to personalize) on the canvas if I need

Yes, and it is FREE, just when placing your order to write down the details in the note section and we will send you a draft to be reviewed before printing.

Q9: What printer do you use?

We print on the Epson P20000 and P10000 Printers.

Q10: What kind of canvas do you use?

We use Epson PremierArt Water Resistant Canvas. Below are the details:

Water Resistant for increased durability , Highest resolution canvas for outstanding reproduction Glossy surface , Weight: 350 g/m2 , Acid free 65% Polyester, 35% Cotton , Heavyweight for quality feel ,Bright white base for highly saturated images , Medium gloss surface for easy spraying , Thickness: 19 mil - 2:1 Weave, Opacity: 99 %, Unique texture for true artist look Poly/cotton blend, Instant drying microporous coating, Stretchable for framing, Applications: Fine Art Photography, Giclée Reproduction, Portrait Photography, Wedding Photography.

Q11: How the pricing works?

Pricing is based on canvas print width times height and mounting method.

Q12: How should I upload or send my photos if they are larger than 10 Mbyte?

Please use our upload form if the file size in under 10 MBYTE: For larger file sizes you may send a link to your uploaded file on a web/FTP server or create an Online File Storage account and send the link to us.

Q13: Can I email my image to you as attachments?

Yes, it is possible to submit images via email. If you choose to submit an image by email, please send only JPEG file formats with the Maximum size of 10 M.byte to

Q14: Can I save my image on a CD or USB and mail it to you?

Yes, this is probably the best way if it is larger than 20 MB, we recommend an uncompressed TIFF file format.

Q15: Will you scan my image if I send it to you?

Yes, and there is an additional cost for scanning if it is required. We can scan negatives, slides and medium format transparencies.

Q16: What is the minimum resolution of my digital picture or file to be printed on canvas?

We recommend 100 to 300 pixels per inch or DPI, for some pictures even 75 DPI works, send the picture and we will contact you if the DPI is not enough for the requested print size.

Q17: I have an old photo that I want to be restored and put on canvas, can you do that?

Yes, we do offer photo restoration services along with canvas printing. Your photos can be mailed to our mailing address or emailed if it’s already scanned. Please contact us for pricing.

Q18: What size of canvas prints do you offer?

We can print up to 55" wide and 12' roll. If you would like your Canvas Print created in a different size then please contact us for a quotation. We use only fine art printers, inks and canvas.

Q19: Which file formats are best for canvas prints?

We accept JPG and the suitability of the file format really depends on whether you intend to submit your image by email or by mail. As a general rule, JPEG files are best if submitted by email or uploading and TIFF files are best if submitting on CD or USB. JPEG files are lossy meaning that when they compress the data, they throw some of it away. When a JPEG file is uncompressed it does not always duplicate the original data exactly. TIFF files, on the other hand, are lossless meaning they do not throw away data whilst compressing. The result is that TIFF files are much larger than JPEG files but they preserve every pixel that was in the original.

Q20: How is the Canvas print protected? What finishing method do you use?

The Epson UltraChrome Inks are already UV resistant inks, we use gloss and matt canvas, the canvas is already coated and ready for printing, For extra Coating as a protective finish you can use Eco Print Shield, is water-based, environmentally friendly, a protective coating designed specifically for inkjet prints. It has been optimized for Epson UltraChrome inks. It is has a unique combination of acrylic resins using a new cross-linking technology. It is ideal for applications where health and environmental safety are of concern. This is a clear coat the finish can further protect it from scratching, fingerprints, or smudging.

Q21: What payment methods do you accept?

We accept VISA, MasterCard, Debit cards,

Q22: What are the available standard Stretcher Bar sizes?

All stretcher bars are Custom made, please contact us for sizes.

Q23: Regarding copyright can I have an image printed on canvas?

You can have any image printed on canvas provided you own the copyright of the image or have written permission from the copyright owner of the image.

Q24: Do you offer volume discounts?

Yes, please contact us.

Q25: Can you transfer a poster or print to canvas?

Yes, if you have a poster, print or photo and wish to transfer it to the canvas, we offer the quickest and most affordable service available. Please contact us for more information and note we scan it first to create a digital version of the print and use Inkjet printers to print it on canvas.

Q26: How long will it take for my canvas art to printed?

It usually takes about 3 to 5 working days after receiving your order confirmation.

Q27: Do you only print on canvas?

No, we also print on a large variety of fine art paper and photo papers.